New Vocabulary
- prospect – a potential customer who may buy your product or service
- pitch – a presentation made to persuade someone to buy something or invest
- commission – money paid to a salesperson based on how much they sell
- quotation – a written statement of the price for a product or service
- objection – a reason given by a customer for not wanting to buy something
- territory – the area or region that a salesperson is responsible for
- lead – a potential sales contact or person who has shown interest
- conversion – when a potential customer becomes an actual paying customer
- margin – the difference between the cost of a product and its selling price
- upsell – an attempt to persuade a customer to buy something more expensive
- pipeline – all the potential sales a company is working on at a given time
- testimonial – a statement from a happy customer recommending a product or service
Verbs (8)
- persuade – to convince someone to do or buy something
- qualify – to assess whether a lead is likely to become a paying customer
- convert – to turn a potential customer into a paying one
- pitch – to present a product or service to a potential customer
- target – to focus sales efforts on a specific group of customers
- overcome – to successfully deal with an objection or problem
- recommend – to suggest a product or service to someone
- secure – to successfully obtain a sale, contract, or agreement
Vocabulary Lesson
Lesson Plan PDF