★ Useful Phrases
Read the phrases below. These phrases help you talk in a meeting.
1 Match the Phrase to Its Job
Click a phrase, then click what it is used for.
2 Choose the Right Phrase
Read the situation. Choose the best phrase to say.
3 Complete the Conversation
Choose the correct phrase from the dropdown for each gap. The word in brackets tells you the function to use.
4 Put the Conversation in Order
Click the lines in the correct order to make a logical conversation.
✦ Model Conversation
Read this real example of a QA meeting conversation.
Situation: A corrective action from March hasn't fully prevented the problem. The QA Manager and the Process Owner are reviewing the results.
✦ Role-Play: Team Meeting
Work in a group of 4. Choose a role. Use the phrases you practiced to have your own meeting.
Situation: A corrective action from March hasn't fully prevented the problem. Your team is meeting to review the results and decide what to do next.
✦ Discussion Questions
Talk with a partner or your group. There are no right or wrong answers!