Meeting English – B1 Lesson 5: Problem Solving in Meetings

Level: B1 | Topic: Business Meetings

📚 Vocabulary

WordTypeDefinitionExample
identifyverbto find or name a problem or issue clearlyWe need to identify the root of the problem.
issuenouna topic or problem that needs to be discussed or solvedThere is a major issue with the supply chain.
root causenoun phrasethe main or original reason a problem existsThe root cause of the delay was a software failure.
solutionnouna way to solve a problemHas anyone got a solution for the budget shortfall?
evaluateverbto carefully consider the quality or value of optionsWe should evaluate all options before deciding.
implementverbto put a plan or solution into actionThe team will implement the changes next week.
risknounthe possibility that something bad might happenThere is a risk that costs will rise.
impactnounthe effect that something has on another thingWhat is the impact on our delivery schedule?
recommendverbto suggest that something is the best optionI recommend the second approach.
feasibilitynounhow possible or practical something is to doWe need to assess the feasibility of this plan.

✅ True or False

Read each sentence. Is it true or false?

1. The root cause is the main reason a problem exists.

2. Feasibility refers to how expensive something is.

3. To implement means to put a plan into action.

4. An issue is a topic or problem that needs discussion.

5. To evaluate means to choose quickly without thinking.

6. Risk refers to the possibility of something bad happening.

7. Impact is the effect something has on something else.

8. To recommend means to suggest the best option.

Score: 0 / 8

🔤 Multiple Choice

1. We need to _____ the root cause before we suggest solutions.

2. The _____ of the delay was a failure in the system software.

3. Has anyone got a _____ for the staffing problem?

4. What is the _____ on our Q3 targets?

5. We should _____ all options carefully before we decide.

6. I _____ the second option. It carries the lowest risk.

7. The team will _____ the new process from Monday.

8. We need to check the _____ before committing to this plan.

Score: 0 / 8

🔗 Matching

Click a word then click its matching definition.

identify
issue
root cause
solution
evaluate
implement
risk
feasibility
to carefully consider options
a way to solve a problem
to put a plan into action
to find or name a problem clearly
the possibility of something bad happening
how practical or possible something is
a problem or topic needing discussion
the main reason a problem exists
Score: 0 / 8

✏️ Gap Fill

Word Bank: issue  |  recommend  |  root cause  |  solution  |  evaluate  |  risk  |  identify  |  implement

1. First, we need to __ the problem clearly.

2. The __ is that we do not have enough staff.

3. The __ of the delay was a software failure.

4. Has anyone got a __ for the budget shortfall?

5. We should __ all possible options carefully.

6. The team will __ the plan from next Monday.

7. There is a __ that the costs will increase.

8. I __ the third option for its low cost and speed.

Score: 0 / 8

🔀 Word Order

Click the words to build the correct sentence.

1. Put the words in order:

Werootfirst.theidentifytocauseneed

2. Put the words in order:

majoraistheTherechain.withsupplyissue

3. Put the words in order:

forHasaproblem?anyonegotsolutionthis

4. Put the words in order:

evaluatedeciding.beforeWealloptionsshould

5. Put the words in order:

changesTheteamweek.implementthewillnext

6. Put the words in order:

impactontheschedule?ourWhatisdelivery

7. Put the words in order:

speed.theapproachrecommendforIsecondits

8. Put the words in order:

feasibilitytotheofcheckplan.needtheWe
Score: 0 / 8

🗂️ Word Sort

Click a word, then click the correct column.

feasibilityrisksolutionimpactrecommendevaluateidentifyroot causeimplementissue
Nouns
Verbs
Score: 0 / 10

💬 Complete the Conversation

Fill in the missing words.

Tom: We have a serious with the delivery schedule.
Kay: Let's exactly what went wrong.
Tom: The was a software error in the system.
Kay: What is the on our client commitments?
Tom: It's significant. We need a quickly.
Kay: I we add extra staff this week.
Tom: What is the if we delay further?
Kay: Very high. Let's the plan immediately.
Score: 0 / 8

🏆 Your Scores

-
True / False /8
-
Multiple Choice /8
-
Matching /8
-
Gap Fill /8
-
Word Order /8
-
Word Sort /10
-
Conversation /8