Vocabulary
Polite email phrases are the fixed expressions we use in work emails. They help us sound professional and friendly. In this lesson you will learn phrases for starting, continuing, and finishing a work email.
How to start the email
Dear [name],use at the start
A polite and formal way to begin an email to one person.
"Dear Ms Chen," / "Dear Carlos,"
I am writing to …use at the start
Use this phrase to tell the reader why you are writing the email.
"I am writing to ask about the meeting on Friday."
Thank you for your email.use when you reply
A polite way to begin a reply. You thank the person before you answer.
"Thank you for your email. I am happy to help."
What you want or need
Could you please …use for requests
A very polite way to ask someone to do something.
"Could you please send me the report?"
I would like to …use to say what you want
A polite way to say what you want to do or what you need.
"I would like to change the time of our meeting."
Please find attached …use when you send a file
Use this when you send a document or file with your email.
"Please find attached the invoice for this month."
I am sorry for …use to apologise
A polite way to say sorry for a mistake or a delay.
"I am sorry for the late reply."
How to finish the email
I look forward to hearing from you.use near the end
A polite way to say you are waiting for a reply.
"I look forward to hearing from you soon."
Kind regards,use to close
A formal and polite way to finish a work email.
"Kind regards, / Ana Garcia"
Best wishes,use to close
A friendly and polite way to finish an email. Less formal than Kind regards.
"Best wishes, / Tom"